![]() ![]() ![]() My response from them is you need to send it in. ![]() I emailed and called texted the ID number. Not once twice or three times but over 35 times. I have never in my life ever used bitcoin. I was told my withdrawal was denied because they could not provide a cheque but I had to download a app and get bitcoin. I then received a email saying that they can't do a cheque as it would take over 30 days. I first requested my withdrawal on the 13th of August. Every single person has told me something different. I find out the call centre is the same people as on the chat. I have been told different stories from all the reps. I have screen shotted all the conversations and now I am recording all calls. I have emailed the casino I have done the online chat. I am disgusted that this is how they play, they know we cant do anything because they have 0 liability and 0 regulatory law to follow, but I will never again put money into this casino unless of course they want to hold fast and honor and show they aren't shiesters a bunch of no good thiefs and pay me my measley $100 win. Now I played at my now favorite casino, CryptoLoko Casino, I was given a similar opportunity and played, won, and requested bitcoin payout, and they did exactly what the bonus offered, they paid me and kept the terms so they dont look like crooks, now Planet 7 has such rude agents but told me I was denied because I used a free no deposit bonus and I used other ones prior, and I mean prior to this one and I advised I also made a deposit while I was playing this bonus and well, I was disconnected the agent left the chat and never addressed any of the issues I had. I DIDN'T WANT TO MAKE IT A 1 STAR I WOULD LOVE TO PUT IT AS A DEFINITE NEGATIVE I used a bonus promotion from an email, Planet 7 is here to offer you an out-of-this-world gaming experience, and to start you off, we’re offering you a $30 Free Chip, which I still have, and I received $30 free chip with max $100 payout, no deposit required, well I played and I was doing awesome I was impressed and was definitely going to make rave reviews about the casino because normally you get free chips and never win, well I was, and I even made my own $30 deposit without any additional bonus codes, so I went placed a withdrawal for my bitcoin account and about 4 days later I checked and the status of it was denied. Take advantage of this Welcome Bonus today to jumpstart your winning streak!
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